Body Shop
Collision, paint and insurance jobs — built on the Automotive core template and adapted to how your body shop actually operates. Run your store with stock, sales and the team working from one workspace built for how automotive operates.
Body Shop workspace preview
One workspace, your way
About Body Shop
A body shop operates at the intersection of technical precision and insurance paperwork. Every job involves a damage assessment, a repair estimate, insurance adjuster approval, parts procurement, paint matching and a quality inspection before handover. Any gap in that chain adds days to the repair cycle and erodes your relationship with both the insurer and the vehicle owner.
The operational reality
Estimators are juggling walk-ins, adjusters' calls and supplement requests while technicians wait for parts to arrive. Insurance authorisations come back with changes that have to be manually communicated to the shop floor. Paint orders rely on the painter's memory of what was used last time. And customer status updates — the thing that matters most to the owner waiting for their car — happen reactively rather than proactively.
Where growth bottlenecks
- Supplement and revision cycles with insurers tracked through email chains with no audit trail
- Parts ordered piecemeal as technicians discover damage, extending repair time unnecessarily
- Customer status updates sporadic — vehicles are often ready before anyone tells the owner
- Paint formulas and historical repair data locked away in individual technicians' knowledge
How ConfigBiz helps a body shop
Starts from the Automotive core — shared capabilities, terminology and workflows — then configures for body shop: specific fields, approval steps and reports. You describe your actual operation and LearnBiz AI proposes the precise setup, so the system mirrors how you already work and grows as you evolve.
What body shop needs to manage
These are the capabilities configured for this template. Start with them, then adjust to your process — nothing invented, only what a body shop actually uses.
People
Keep the team organized and shifts covered.
Recruitment
Hire the people you need without losing track of candidates.
Contacts & CRM
Contacts & CRM keeps the operational detail in one place.
Products/Services
Products/Services keeps the operational detail in one place.
Inventory
Inventory keeps the operational detail in one place.
Sales
Keep orders and revenue moving through the business.
How ConfigBiz fits body shop
Start from the Automotive core (shared capabilities, terminology, workflows) then configure for body shop: fields, approvals and reports specific to your operation. ConfigBiz gives you full control to create the exact workflows and reports you need in your body shop business and the way your team prefers since.